Returns and Refund Policy

How To Return An Item

Returns and Refund Policy: Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within (5 days) of your purchase.

1. Please email at to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
GHEMS FOOD PRODUCTS, Balintocatoc Santiago City.
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Items can not be returned if they are opened.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Ghem’s Food Products envisions to provide the highest standards of good quality products and to be one of the largest manufacturer and distributor of Peanut Butter, Yema Spread and Malunggay Chips globally. So for orders just visit our Facebook, Instagram, and twitter which is open 24 hours. So don’t hesitate to call reached us

Returns Refund Policy of 2019